Topic: Managing Conflict
Conflict is a natural part of every relationship, teams included. But it can be uncomfortable or unsettling for everyone involved. Whether a conflict affects the team’s performance or not depends on how it’s handled or resolved. The role of the manager or team lead will often influence how conflicts play out, but each team member can also work on their productive conflict skills.
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Conflict on teams is natural. The key is to turn conflict into productive debate rather than fighting. Learn the common causes of conflict and explore conflict resolution strategies.
While most teams spend their time in artificial harmony, embracing conflict is essential to improving results and strengthening team commitment.
Handling conflict at work doesn’t always mean smoothing things over. We’ve been taught to minimize conflict, but the best team members know how to turn conflict into productive debate.