I’m having trouble making a purchase on Discprofile.com

We're sorry that your purchase experience on Discprofile.com isn't going smoothly. Before attempting your purchase again, try these tips:

• Try using the Chrome browser.
• Clear cache and cookies (see how).
• Check out as a guest.
• Be sure the Billing information fields are entered exactly as the credit card is registered with the credit card company including name and address.
• Reach out to the credit card company and verify that you are making an online purchase. We will show up as Personality Profile Solutions or Discprofile.com

We have fraud prevention measures in place that may cause your payment to be declined. If you've tried twice without success, contact us for assistance.

I’m having trouble logging in to my account

We're sorry you are having trouble logging in to your account on Discprofile.com. To rule out the most common reasons for this, please:

1. Verify that you do have an account with us. Accounts are not required on Discprofile.com, and you may not have one set up.
2. Confirm you are using the correct login details. If you do have an account, it will use your email address and a password you set up upon a previous purchase.

If you want to proceed without an account, you can check out as a guest. A receipt will be emailed to the email address entered during checkout.

I need technical help with EPIC

The EPIC Guide on Discprofile.com has detailed walk-throughs of 30 common EPIC tasks.
If your question is specific to the Catalyst learning platform, see Help with Catalyst.

Contact us

If you are still having issues or want us to check whether you have an account on Discprofile.com, please reach out via phone or email. We're here to help!

M-F 9am-5pm CT (Chicago/Winnipeg)
877-344-8612 (US)
855-344-3472 (Canada)

[email protected]

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